Internal Rules

APPROVED

UAB “MONTE PACIS director

April 2025 Order No. DT2025-04-10 of 10

UAB MONTE PACIS, WHICH PROVIDES ACCOMMODATION, CATERING AND RENTAL VENUE SPACE SERVICES (INDOOR AND OUTDOOR)

 INTERNAL RULES AND PROCEDURES

PART I

GENERAL PROVISIONS

1. UAB “Monte Pacis” (hereinafter referred to as the hospitality complex) is a hospitality complex established in the guest house of the Pažaislis Camalduli Monastery, which provides accommodation, catering and venue space rental services (indoor and outdoor) for the organization of conferences, private events, business events, other events and celebrations.
2. The hospitality complex is a private limited liability company “Monte Pacis” (legal entity code 301126535, registered office address: Kauno m. sav. Kauno m. T. Masiulio str. 31, Lithuania, register manager state enterprise Centre of Registers).
3. A Guest of the Hospitality Complex is any person who uses the services provided by the Hospitality Complex. These internal rules use these concepts of Guest:
   • The Event Client is a private or legal person who orders accommodation, catering, venue space rental services (indoor and outdoor) for the organization of conferences, private, business, other events and celebrations and has signed a service agreement.
   • Hotel Guest – a private or legal person who, on his own behalf or through an authorized representative, orders accommodation, catering and/or other services provided by the hotel. When ordering services orally, in writing or by conclusive actions, the guest concludes a service agreement in accordance with the provisions of the Civil Code of the Republic of Lithuania, unless the parties agree otherwise.
   • Restaurant Guest – a private or legal person who, on his own behalf or through an authorized representative, orders catering and/or other services provided by the restaurant. By ordering services orally, in writing or by conclusive actions, the guest concludes a contract for the provision of services in accordance with the provisions of the Civil Code of the Republic of Lithuania, unless the parties agree otherwise.
4. These rules establish the guest service requirements, the duties and rights of the guests, the conditions for cancellation of services, the collection of personal data, the conditions for the purchase of gift vouchers and its use, fire safety and other rules.
5. These rules are mandatory for all guests of the Hospitality Complex. They are available on our website https://montepacis.lt/apie-mus/apie/vidaus-tvarkos-taisykles
   • The event client, who has signed a contract for the use of services, confirms that he is familiar with these rules and has introduced them to the persons who attends the event. Agrees to unconditionally comply with them and to ensure that the persons who come together complys with them too. Individuals who do not agree to comply with these rules will not be provided with the agreed in the signed contract and such persons must immediately leave the Hospitality Complex territory.
   • By registering at the hotel, the hotel guest confirms that he/she is familiar with these rules and introduced these rules to the individuals who have come together with them. He or she undertakes to unconditionally comply with the rules and ensure that the individuals who have come together will comply with the rules too. Persons who do not agree to comply with the rules. Agreed services are not provided and such individuals must immediately leave the hotels territory.
   • Restaurant guests and other individuals using the services provided by the Hospitality Complex that are not mentioned in 5.1. and 5.2. must comply with these rules. Individuals who do not agree to comply with these rules are not provided with the ordered services and such individuals must immediately leave the territory of the Hospitality Complex.
6. The guest who ordered the services of the Hospitality Complex shall be responsible for the consequences caused by the fact that the guest, the individuals who arrived together with the guest and/or third parties did not know or did not comply with these rules.
7. An individual requesting the services provided by the Hospitality Complex shall order them orally, in writing or by conclusive actions and enter into a service provision agreement with the Hospitality Complex, according to which the Hospitality Complex undertakes to provide venue space (including indoor and outdoor) rental services, accommodation and/or catering services, and the person undertakes to pay for the services provided.
8. If the guest does not comply with these rules, the Hospitality Complex has the right to suspend and stop providing services. A Guest who fails to comply with these rules must pay for all services provided by the Hospitality Complex up to the present moment, unless otherwise provided in these rules or in the service agreement.
9. Guests in the Hospitality Complex can use the services provided by a third party (event organizers, decorator, musician and other persons). It is mandatory to inform the responsible employee of the Hospitality Complex about the mentioned third parties in writing, with whom the provision of the service is coordinated, otherwise these individuals may be required to leave the Hospitality Complex territory. The Hospitality Complex is not responsible for the services provided by a third party, nor for the payment of them. The guest who ordered the services of the Hospitality Complex is responsible for the consequences caused by the fact that the third party did not know or did not comply with these rules.
10. When using the services of the Hospitality Complex, the guest and the individuals who come with him or her should behave in such a way that no damage would be caused to the cultural heritage of Lithuania, the Hospitality Complex property or other indivduals.
11. A guest whose actions or omissions have caused damage to the cultural heritage of Lithuania, the Hospitality Complex property or other individuals must compensate the damage caused in accordance with the procedure established by the legal acts of the Republic of Lithuania.
12. Losses caused by the actions of minor children must be compensated by the parents or guardians of the children.
13. To ensure the safety of guests, video cameras are installed in the spaces of the Hospitality Complex.
14. The hospitality complex has the right to close and use the separate spaces belonging to it at its discretion.
15. Guests must respect and adhere to the moral values accepted by society and do not disturb the rest of the guests at the Hospitality Complex by improper behavior. Hospitality Complex has quiet hours from 23:00 to 6:00, allowing other guests of the Hospitality Complex to rest. If the guest fails to comply with this provision, disturbs public peace and disturbs other guests or the staff of the Hospitality Complex, he/she shall be liable in accordance with the procedure established by the law.
16. Private photo shoots at the Hospitality Complex are possible only after prior arrangement at the reception. When using this service, the guests who have made the booking and the third parties accompanying them must comply with the norms of good behaviour and dress etiquette in the cultural heritage destinations.
17. Guests must comply with the Privacy Policy https://montepacis.lt/apie-mus/apie/privatumo-politika.

PART II

ACCOMMODATION SERVICES

18. Guests who have booked accommodation services are accommodated in a 4* hotel established in the guest house (Forestorium) of the Pažaislis Camalduli Monastery: apartments, suites and standard rooms.
19. Rooms at the hotel of the hospitality complex can be booked by phone +370 655 95185, e-mail: info@montepacis.lt, or on the www.montepacis.lt
20. Hotel guests can be checked into the room from 15:00., and the room must be vacated by 12:00 on the day of departure.
21. If guests wish to leave later than 12:00 p.m., it is mandatory to inform the hotels reception staff, in order to check this possibility. If availiable, the validity of the guest’s stay and the electronic key card of the room is extended. If the guest leaves before 15:00, a fee of 10.00 Eur is applied for each additional hour. For check-out later than 15:00, guests are required to pay a fee equal to 100% of one-days rate price.
22. At the time of check-in, all adult guests must present an identity document to the hotels receptionist. For Lithuanian tourists, an identity document is equivalent to a passport, an identification card, and a driver’s license. For foreign tourists, a passport is required.
23. All adult residents of the hotel are registered in the sub-system “ turistas” of the National Tourism Information System, in accordance with the Law of Tourism of the Republic of Lithuania. Registration is carried out on the basis of identity documents. More information: https://eturistas.ntis.lt/home
24. By booking accommodation services, the guest expresses his acceptance of these internal rules, procedure and privacy policy.

The room can accommodate the number of people that was agreed with the hotel’s receptionist. If the hotel room has more guests than indicated in the hotel reservation confirmaton, the hotel will charge a fixed fee for each additional guest.

25. Reservations are allowed only for persons over 18 years of age. Children and adolescents under the age of 18 may stay in the room only if accompanied by their parents or other authorized persons.
26. The hotel rooms are cleaned, bed linen and towels are changed in accordance with the hygiene standards of the Republic of Lithuania. Rooms with stays of more than one night are serviced daily from 12:00 to 3:00. If you require your room cleaned sooner or later, you can hang a card with the sign “Tidy up the room”. If a card with the inscription “Please do not disturb” is hung on the door, the room is not cleaned until the card is removed.
27. Smoking is strictly prohibited in all the hotel rooms. In case of violation of this rule, a fine of 500.00Eur. is applied. If a guest continues to smoke in the room after receiving a warning and paying a fine, the provision of services is immediately terminated and the money paid for the services is not refunded. Depending on the situation, the relevant services may be called and liability may apply.
28. Items in the room must be used according to their purpose. It is forbidden to take furniture, belongings and other room equipment, inventory in the hotel room to other premises or outdoors.
29. Climbing through windows is strictly prohibited.
30. If you notice any breakdowns of plumbing, furniture or any other area of the Hospitality Complex or hotel rooms, please inform the hotel’s receptionist immediately.
31. Guests must compensate for the property damage caused in the hotel rooms or in the Hospitality Complex territory (broken windows, plumbing, broken furniture, other damaged inventory, etc.) in accordance with the procedure established by the laws of the Republic of Lithuania.
32. In order to preserve the nature, please turn off water taps and electrical appliances when not in use.
33. In order to preserve the nature, please throw all papers in the bathroom only in the trash can.
34. Upon departure, the room key(s) must be returned to or left by the guest at the hotel reception. For lost or damaged key fee is applied – 10.00 Eur

PART III

VENUE SPACE (INCLUDING INDOOR AND OUTDOOR) RENTAL SERVICES

35. The hospitality complex provides indoor and outdoor space rental services for the organization of conferences, private, business, other events and celebrations.
36. Guests who have booked venue space rental services, services are provided by the Hospitality Complex in the indoor premises – the Founders’ Hall (large), the Clara Isabelle Hall (small), the restaurant’s interior premises and other agreed internal spaces belonging to the Hospitality Complex. Outdoor premises – the terraces of Carriage Square (three terraces), Linden tree avenue and other agreed outdoor spaces belonging to the Hospitality Complex.
37. Indoor and outdoor venue space rental services can be provided in conjunction with catering, accommodation and other services provided by the Hospitality Complex.
38. Reservations for indoor and outdoor spaces together with catering, accommodation services and other services of the Hospitality Complex are made by phone +370 685 08662, e-mail renginiai@montepacis.lt
39. If a private, business, etc. event, celebration is taking place in the rented space and increased noise is planned due to the ordered third parties service, it is mandatory to agree on the conditions of increased noise in writing with the employee of the Hospitality Complex accepting the order for the provision of the service.

PART IV

CATERING SERVICES

40. Catering services are available at the Monte Pacis restaurant.
41. Breakfast is served in the restaurant hall from 08:00 to 11:00. Breakfast can be served in the room for an additional fee. In case of such need, the guest must inform the hotel reception staff in advance.
42. For organizational purposes, the breakfast area can be changed from the restaurant’s interior hall to the Carriage Square outside.
43. The administration of the hospitality complex reserves the right to change the breakfast time by informing the guests of this change in advance.
44. Breakfast is served individually by serving the hotel’s guests at the tables. In case of increased occupancy of the hotel, buffet breakfast may be available.
45. If the guest leaves before 08:00 and upon request, a ration of food is provided to take away. If this service is required the guest must inform the hotels reception staff the day before untill 21:00.
46. Guests must inform the waitering staff about their allergies and food intolerances when booking a catering service and/or ordering food.
47. During dinner, guests are recommended to wear smart casual or evening wear. Beach wear is prohibited.
48. Monte Pacis restaurant reservations are accepted by phone +370 655 95185, e-mail info@montepacis.lt.

PART V

STORAGE AND LIABILITY OF ITEMS

49. Guests have access to the safe deposit box in their hotel room. The contents of the safe are not known to the Hospitality Complex and the Hospitality Complex is not responsible for the preservation, disappearance, lack of or accidental damage of items left in the safe.
50. The hospitality complex is not responsible for items left or lost by guests.
51. If lost items are found, they are stored for up to 1 month, without being used for any purpose during the entire storage period. At the written request of the guest, the items belonging to the guest may be sent by post or otherwise transferred, if the guest agrees to pay the costs of shipping the item(s) or delivery of the other item(s) as well as the costs related to the storage of the item(s) in the Hospitality Complex.
52. The items in the hotel rooms and other premises of the Hospitality Complex are the property of the Hospitality Complex, therefore the guest is not entitled take them on departure, except for single use hygiene products located in the hotel rooms.
53. The parking lots located next to the Hospitality Complex are for public use, therefore the Hospitality Complex is not responsible for vehicles left in the parking lot and the objects and/or animals left in the vehicles.

PART VI

RULES FOR WELCOMING GUESTS OF THE HOSPITALITY COMPLEX WITH PETS

54. Catering services is provided in the hospitality complex for guests with pets:
    • in the outdoor spaces of the restaurant.
    • In the interior of the restaurant, we accept guests only when serving guests at tables in the gallery towards the restaurant – with pets weighing up to 10 kg
55. Guests wishing to visit the Hospitality Complex together with their pet must inform the hotel in advance when booking a room and coordinate this option with the hotel reception. Pets weighing up to 10 kg are allowed in the hotel at an additional fee of 20.00 Eur
56. Only healthy, non-aggressive, mentally stable animals are accepted in the hospitality complex.
57. A maximum of 2 pets can be accommodated in one room at a time.
58. Pets cannot be left without the care of the owner.
59. The hotel guest leaving the hotel with a pet will be asked to wait at the reception while the room is checked.
60. The hotel guest, who arrives with a pet, is responsible for the animal living in the hotel, undertakes to comply with these rules and agrees to fully compensate the damage caused, if any during their stay at the Hospitality Complex.
61. If you keep an animal in the room without informing the hotel, a fine of EUR 100.00 is applied.
62. It is desirable that the pet with whom the Hospitality Complex will be visited is trained. If, in the opinion of the staff and/or management, the guest’s pet causes inconvenience or threats to the rest, safety, health or life of other guests, the Hospitality Complex reserves the right to ask the guests to leave the premises.

PART VII

PRICES AND REIMBURSEMENT FOR SERVICES

63. The prices of services are set by the administration of the Hospitality Complex.
64. The prices of services can be found in the Hospitality Complex, website montepacis.lt.
65. When booking the services of the Hospitality Complex for an event, a deposit of 30 percent of the agreed services is required.
66. When hotel guests book a non-refundable hotel service, the hotel confirms the reservation only after receiving full payment.
67. When hotel guests book hotel services (more than four rooms, for more than four nights and in other similar cases), except when booking a non-refundable accommodation service, the hotel has the right to demand partial prepayment from the hotel guest when confirming the booking. The advance payment size is determined by the administration of the Hospitality Complex.
68. When restaurant guests book a non-refundable catering service (themed dinners, special tastings, etc.), the restaurant confirms the order only after receiving full a payment from the restaurant guest for the ordered service.
69. When booking catering services for restaurant guests, the Hospitality Complex has the right to demand prepayment when confirming the order.
70. The client of the event shall pay for the services provided immediately after the event, unless otherwise provided in the contract. If a deposit has been paid, it is included in the final price of the service provided.
71. The hotel guest pays for the services provided in advance, on the day of check-in or check-out. If a deposit has been paid, it is included in the final price of the provided service.
72. The restaurant guest pays for the catering services in advance or immediately after the service is provided.
73. Payment for services can be made in cash, credit/debit cards, bank transfer or gift voucher.

PART VIII

CANCELLATION, TRANSFER AND CHANGE OF SERVICES

74. If a client of the event, who has signed the contract for the provision of services, does not use the services specified in the contract, the Hospitality Complex shall not refund the deposit that was paid and specified in the contract when booking the services of the Hospitality Complex;
75. If a hotel guest, who has checked in at the hotel, wishes to cancel, transfer and change the hotel reservation, it can be done free of charge at least 24 hours before arrival. In case of cancellation of the reservation or notification of no-show less than 24 hours in advance, the hotel has the right to charge the guest for the first night or to invoice the company that booked the accommodation service.
76. For hotel bookings of 4 or more rooms, cancellation, transfer or change must be completed at least 48 hours prior to arrival. Otherwise, a cancellation fee of 50% of the full amount of the first night is applied.
77. For hotel reservations received through reservation systems such as: booking.com, www.monasteries.com, etc., prepayment, cancellation, transfer, change or no-show preferences can be found at the time of booking.
78. If the guest of the restaurant wishes to change or transfer the ordered restaurant services, for which he/she has paid a partial deposit payment, he/she can do so 48 hours in advance, until the start of the service and the deposit paid for the restaurant services will be used in the transferred, changed order. Changing and transferring such a reservation is possible once.
79. If a guest of the restaurant has ordered non-refundable restaurant service (themed dinners, special tastings) and wishes to cancel the ordered restaurant services, the deposit paid for these services will not be refunded.
80. If a quarantine and/or emergency situation is declared in the Republic of Lithuania and according to the decisions of the Government of the Republic of Lithuania the Hospitality Complex is unable to provide the services agreed upon in the agreement, the paid deposit shall be returned to the guest no earlier than the scheduled day of the services or the services provided for in this agreement shall be transferred to another date suitable for both parties.
81. If, in accordance with these rules, there is an obligation to repay the advance to the Hospitality Complex in accordance with these rules, it is done within 10 working days from the entry into force of the decision, within a written deadline agreed by both parties or on the basis of another lawful source.

PART IX

PROHIBITED IN THE HOSPITALITY COMPLEX 

82. Violate public order, make noise, litter, interfere with other guests from using the services of the Hospitality Complex or otherwise disturb their rest and peace.
83. To bring life-threatening tools, weapons or other things into the territory of the Hospitality Complex.
84. Leave minor children under 12 years of age without an adult supervision both in rooms and in common outdoor and indoor spaces.
85. To use, possess or distribute narcotic, psychotropic or other substances affecting consciousness.
86. Smoking is allowed only in specially designated outdoor areas marked with smoking signs or near outdoor ashtrays.
87. Changing the interior layout of the room or other premises of the complex, moving furniture and rearranging inventory – such changes are possible only with the permission of the responsible employees.
88. To organize photo shoots and filming in the indoor or outdoor spaces of the Hospitality Complex without a concluded contract or without payment for the service.
89. Damage the inventory, use it for the incorrect purpose or intentionally damage it. For smashing dishes, glasses or other objects, a breaking fee is applied from 10.00 Eur per unit.
90. Store flammable, explosive or other hazardous chemicals in rooms.
91. Bring and consume your alcoholic beverages or food in the restaurant or public areas of the Hospitality Complex, except for the hotel room space.
92. Use any pyrotechnic means (e.g., fireworks) on the territory of the Hospitality Complex. For violation of this requirement, a fine of 1000.00 EUR is applied.
93. Use small paper elements (e.g., confetti, glitter) in both indoor and outdoor spaces. A fine of 1000.00 EUR is applieed for the violation.
94. Wear a bathrobe in common areas shared by other guests (e.g., reception, restaurant, lounge areas).
95. Persons under the influence of alcohol, narcotic or psychotropic substances are prohabited from using the common areas used by other guests, for their own safety or the safety of other persons.
96. The hospitality complex reserves the right to immediately ask a guest who is clearly under the influence of alcohol, drugs or psychotropic substances to leave the common areas at the discretion of the staff.

PART X

TERMS AND CONDITIONS FOR THE PURCHASE AND USE OF GIFT VOUCHERS

97. The buyer and/or holder of the gift voucher agrees with the internal rules and procedures of the Hospitality Complex.
98. Gift voucher reservations are accepted according to the availability of the Hospitality Complex.
99. Guests must inform the staff at th Hospitality Complex in advance (at least 24 hours before the moment scheduled service) about the payment with the gift voucher and provide the number of the gift voucher.
100. The administration reserves the right to apply exceptions to the use of the gift voucher on certain days.
101. The gift voucher is non-refundable and cannot be exchanged for money, the services specified in the gift voucher are not exchanged for other services, and if they are not used, the money is not refunded.
102. The service purchased with a gift voucher must be used at the same time – it cannot be split into several separate visits or parts of services.
103. The gift voucher is valid for 3 months from the date of purchase, unless otherwise stated in the voucher text.
104. If the gift voucher is not used within its validity period, the voucher becomes invalid and the money paid for it, is non-refundable.
105. The extension of the validity of the gift voucher is only possible by applying an additional fee.
106. The gift voucher for a specified amount is multitype and can be used to purchase all the services provided by the Hospitality Complex.
107. The city tax is not included in the price of the gift voucher with accommodation and must be paid by the guest separately upon arrival.
108. If the guest wishes to stay in a room of a different category than the one indicated on the gift voucher, surcharges are applied according to the prices on that day.
109. Gift vouchers cannot be used to pay for events organised by third parties at the Hospitality Complex.

PART XI

PROTECTION OF PERSONAL DATA

110. The data controller is UAB “Monte Pacis” (legal entity code 301126535, registered office address: Kaunas m. sav. Kauno m. T. Masiulio str. 31, register manager state enterprise Centre of Registers) (hereinafter referred to as the Data Controller).
111. Data subject – a natural person who has provided the data controller with his/her personal data, which must be used properly and only according to their purpose.
112. The Hospitality Complex undertakes to comply with all personal data protection requirements set out in Regulation (EU) No. 2016/679 of the European Parliament and of the Council (General Data Protection Regulation), the Law on Legal Protection of Personal Data of the Republic of Lithuania, the Labour Code and other legal acts regulating the protection of personal data.
113. The Data Controller undertakes to ensure the rights of the data subject, whose personal data are processed for the purposes of order execution and communication:
     • The right to know (to be informed) about the processing of personal data.
     • The right to access personal data and how they are processed.
     • The right to request the correction, clarification or supplementation of incorrect or incomplete personal data.
     • The right to withdraw consent to the processing of personal data at any time, without prejudice to the lawfulness of data processing based on consent prior to the withdrawal of consent.
     • Right to object to data processing.
     • The right to contact the Data Controller for all questions that arise regarding the processing of personal data.
114. Personal data is processed and stored in accordance with the procedure established by the General Data Protection Regulation, the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts.
115. In order for the buyer to exercise the above rights, the Data Controller’s contact details are provided: asmensduomenys@montepacis.lt
116. Detailed information about the processing of personal data by the data subject, the rights of data subjects and their implementation is provided in the Privacy Policy approved by the Seller and posted on the website.
117. The Data Controller and the persons related to him or her in an employment relationship are prohibited from collecting, managing, processing data about guests, and providing them to third parties, except in the cases provided for by law, in any manner other than those established in these Rules or other internal rules.
118. The data is managed using secure means that protect this data from unlawful destruction, disclosure or other unlawful actions.
119. All notifications related to the management of personal data are submitted to the Data Controller by e-mail asmensduomenys@montepacis.lt. The Data Controller shall provide the reply in the same form in which the notification was received.

PART XII

FIRE SAFETY

120. Guests must comply with all fire safety regulations, use electrical appliances responsibly and ensure that appliances are not left unattended.
121. Guests are required to smoke only in designated areas and to dispose of cigarettes only in designated containers.
122. Guests are prohibited from bringing and storing fireworks, pyrotechnic devices, flammable liquids or other materials that pose a fire hazard to the premises of the Hospitality Complex.
123. Guests are advised to memorize the evacuation exits and familiarize themselves with the evacuation plan to be prepared in case of an emergency.
124. In the event of a fire or accident, guests must immediately call the general emergency number 112 and inform the hotel receptionist by phone (+370 655 95185).

PART XIII

WORKING TIME

125. The opening hours of the hospitality complex are set and changed by the administration.
126. Opening hours are announced on the main gate of the Hospitality Complex and on the website of the Hospitality Complex

PART XIV

DISPUTE RESOLUTION

127. Any disagreement that arises between the guest and the Hospitality Complex Monte Pacis regarding the enforcement of these rules shall be resolved by negotiation. In case of failure to reach an agreement, disagreements shall be resolved in accordance with the procedure established by the legal acts of the Republic of Lithuania.
128. The guest must contact the Monte Pacis Hospitality Complex in writing in order to make a claim or resolve the problem that has arisen. Possible ways of submitting a claim and written application:
     • by e-mail: info@montepacis.lt
     • by sending to the address: T. Masiulio g. 31, LT-52436, Kaunas.
129. Disputes regarding improper performance or non-performance of the contract with UAB “Monte Pacis” out of court shall be examined in accordance with the procedure established by the Law on Consumer Rights Protection of the Republic of Lithuania at the State Consumer Rights Protection Authority, address A. Goštauto str. 12, Vilnius, e-mail tarnyba@vvtat.lt, tel. +370 5 262 6760, website vvtat.lt. You can submit your application electronically via the VTIS platform https://vtis.lt/portal/#/

PART XV

FINAL PROVISIONS

130. A guest who has suffered material or non-material damage in the Hospitality Complex must immediately inform the receptionist.
131. The Administration is not liable for material or non-material damage suffered by the guest as a result of non-compliance with these Internal Rules of Procedure or the recommendations contained therein.
132. The administration reserves the right to amend or supplement these internal rules of procedure at any time. All amendments shall enter into force from the date of their publication.
133. For non-compliance with these internal rules of procedure, taking into account the nature of the infringement and the consequences caused, the administration has the right to impose a reasonable fine, the amount of which is determined individually.

Hospitality Complex Administration